Position Summary:  

As an Area Director at IHOP, you will be responsible for overseeing the operations and performance of multiple IHOP restaurants within a designated geographical area. You will work closely with restaurant managers to ensure exceptional guest experiences, uphold brand standards, and drive profitability. This role requires strong leadership, strategic thinking, and a passion for delivering outstanding service. 

This role is fully remote, allowing you to work from a suitable home office, with the expectation of maintaining regular communication and availability during business hours. 

Responsibilities:  

• Provide leadership and guidance to restaurant managers, fostering a positive and collaborative work environment. 
• Monitor and analyze financial performance, including sales, costs, and profitability, and develop strategies to achieve targets. 
• Ensure compliance with company policies, procedures, and standards, including food safety and quality regulations. 
• Conduct regular visits to restaurants to assess operations, provide support, and address any issues or concerns. 
• Implement marketing and promotional initiatives to drive guest traffic and increase sales. 
• Recruit, train, and develop restaurant management teams, focusing on succession planning and talent retention. 
• Collaborate with corporate support teams on initiatives, including menu development, technology integration, and operational improvements. 
• Foster a culture of exceptional guest service and hospitality, resolving guest complaints and ensuring a memorable dining experience. 

Qualifications:  

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. 
• Proven experience in multi-unit restaurant management, preferably within the casual dining industry. 
• Strong financial acumen and experience in budgeting, forecasting, and financial analysis. 
• Excellent communication and interpersonal skills, with the ability to lead and motivate teams. 
• Demonstrated problem-solving abilities and decision-making skills in a fast-paced environment. 
• Knowledge of local health and safety regulations and compliance requirements. 
• Flexibility to travel within the designated area as needed. 

Competencies:

• Leadership 
• Strategic thinking 
• Financial management 
• Team development 
• Communication 
• Problem-solving 
• Guest focus 

Skills:

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) 
• Familiarity with restaurant management software (e.g., POS systems) 
• Ability to analyze data and make data-driven decisions 
• Strong organizational and time management skills 

Physical Requirements:  

• Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. 
• Standing and Walking: Prolonged periods of standing and walking throughout the shift. 
• Bending and Reaching: Frequent bending, reaching, and twisting. 
• Manual Dexterity: Good hand-eye coordination. 
• Communication Skills: Clear verbal communication to interact with people. 
• Temperature Tolerance: Ability to work in varying temperatures. 

Benefits: 

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.  
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.  
• Career Growth: Training programs, clear career paths, and mentorship opportunities.  
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.  
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.  
• Flexibility: Customizable benefits and support for major life events.